Frequently Asked Questions

The following are commonly asked dental and vision insurance questions by Delta Dental members.

What does coordination of benefits mean?

Coordination of benefits occurs when a member has dental coverage from more than one dental plan. When the claim is submitted, special criteria helps determine which dental plan is primary and which is secondary. The primary plan must pay its portion of the claim before the secondary plan pays its portion. When Delta Dental is primary, the claim is processed normally. When Delta Dental is secondary, the claim is processed, so that the combined payments provide maximum coverage without exceeding 100% of the total claim amount.

Some employer dental plans include a non-duplication clause for coordination of benefits. In this case, Delta Dental is the secondary carrier, and payment is determined by deducting the primary carrier's payment from the amount that Delta Dental would have paid if there had not been a coordination of benefits.

What does coordination of benefits mean?

Coordination of benefits occurs when a member has dental coverage from more than one dental plan. When the claim is submitted, special criteria helps determine which dental plan is primary and which is secondary. The primary plan must pay its portion of the claim before the secondary plan pays its portion. When Delta Dental is primary, the claim is processed normally. When Delta Dental is secondary, the claim is processed, so that the combined payments provide maximum coverage without exceeding 100% of the total claim amount.

Some employer dental plans include a non-duplication clause for coordination of benefits. In this case, Delta Dental is the secondary carrier, and payment is determined by deducting the primary carrier's payment from the amount that Delta Dental would have paid if there had not been a coordination of benefits.

What does coordination of benefits mean?

Coordination of benefits occurs when a member has dental coverage from more than one dental plan. When the claim is submitted, special criteria helps determine which dental plan is primary and which is secondary. The primary plan must pay its portion of the claim before the secondary plan pays its portion. When Delta Dental is primary, the claim is processed normally. When Delta Dental is secondary, the claim is processed, so that the combined payments provide maximum coverage without exceeding 100% of the total claim amount.

Some employer dental plans include a non-duplication clause for coordination of benefits. In this case, Delta Dental is the secondary carrier, and payment is determined by deducting the primary carrier's payment from the amount that Delta Dental would have paid if there had not been a coordination of benefits.

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