Getting Started for New Clients
3 easy steps to get your new Delta Dental benefits.
Use the Master Application to provide Delta Dental with details about your business. The Master Application will become part of your contract with Delta Dental, so please complete it in its entirety.
To use our Employer Toolkit to update employee eligibility, plus receive and pay bills online, complete the Employer Toolkit Access Request Form.
Provide Employee Enrollment Details
You have two options to provide employee enrollment information.
First, have each employee complete a paper enrollment form and submit all forms to us.
Second, provide enrollment details via spreadsheet. We will provide you with an Excel file for this option.
Pay the First Month's Premium
Mail a check for the first month's premium to the address below. This check is due by the effective date of coverage.
Delta Dental of Arkansas
Attn: Sales & Account Management
P.O. Box 15965
North Little Rock, AR 72231
Understand the on-boarding process for new clients.
Thank you for choosing Delta Dental! We’re excited to welcome you and your employees to your new benefits from Delta Dental. To help you understand what happens as we set up your new benefits, here is a timeline of our on-boarding process.
First, you’ll receive an email from us letting you know that we’ve received your Master Application and employee enrollment details.
Next, we'll begin setting up your company's detailed benefits plan. This setup process typically takes 7-10 business days. Once this setup is complete, you’ll receive a second email from us confirming the coverage effective date and that ID cards have been mailed to employees.
On your coverage effective date, you’ll receive a third email introducing your Delta Dental account manager and billing auditor, who will be your main contacts for your benefits.
Finally, you will receive a fourth email which includes PDFs of your:
- Group contract
- Member certificates for employees
- Summary of benefits
- A blank enrollment/change form
If your business signed up to use the Delta Dental Employer Toolkit to enroll and manage your covered employees, plus pay your premium bills, your username and password will be sent in two separate emails for security purposes. If you haven’t signed up to use the Employer Toolkit, download our Employer Toolkit Access Request Form and email it to firstname.lastname@example.org.