Dental Office Toolkit

What is Dental Office Toolkit® (DOT)?

DOT is a portal where you get free, instant online claims processing and easy access to patient eligibility and benefit information 24/7. DOT already makes your life easier, and now with a new look and feel, it will revolutionize your daily office tasks. See what's new by clicking the button below to watch the trailer!



What should I expect on first log in?

To view a tutorial on how to register and/or log in, please click here.


Step 1: Set up system requirements:

  • If you are already an existing user of DOT, ensure you have written down all DOT usernames and passwords. Any passwords previously saved in your browser will NOT be ported to the new DOT.
  • The new DOT requires the latest version of Google Chrome and Adobe Acrobat Reader
    • Download Google Chrome here
    • Download Adobe Acrobat here
  • Enable pop-ups in Google Chrome for
    • Pop-ups will only be used to display a printable format of benefits, routine procedures, etc.


Step 2: Know what to expect at your first log in:

If you are a current user of the Dental Office Toolkit, you will be able to use your existing username and password.

When you first log in to the new DOT, you will be asked to confirm and/or complete the following information for your account:

  • Three security questions
  • Toolkit user first name
  • Toolkit user last name
  • Email address
  • Phone number

Note: Please ensure businesses with multiple usernames have first names and last names that are unique to each username. For example: ABC Dental with TIN 123456789 has usernames ‘jsmith’ and ‘jsmith1’, the system will require a unique first name and last name for each username (ex: first name: John, last name: Smith and first name: John, last name: Smith1)


Once you have successfully logged in, review the following tutorials to ensure you can perform your daily office tasks in the new DOT.



Dental Office Toolkit How-to Guides


Reset Password


Enable Google Chrome Pop Ups




Set Provider/View Office Details




View/Print Benefits/Routine Procedures


Search for a Claim


Submit a Claim


Submit a Pre-Treatment Estimate


Search Complete Member Dental History




Search Member Sealant History


Register for Direct Deposit


Set Up User Management





To register additional users, please view the following video: How to set up User Management.
We encourage offices to use a separate account for each user. With DOT’s new user management functionality, offices may manage the roles and permissions of other users in their office.
  1. If you are an existing user of the Dental Office Toolkit, you do not need to re-register.
  2. If you are new user, to register for the Dental Office Toolkit, ensure that you have the following information:
    1. Provider’s license number
    2. State in which provider is licensed
    3. Provider’s Tax Identification Number (TIN)
    4. Service office ZIP code
    5. Phone number or email address associated with the service office
  3. What if I have more than one service office associated to a TIN?
    1. You will only have to register for one service office. The system will be able to link all service offices associated to that TIN.
  4. Do I have to re-register for multiple providers? (ex. one office (one TIN), with multiple licenses)?
    1. If you have multiple providers associated with one TIN, you will not have to re-register for each provider.

Note: If you do not know the phone number or email address associated with the service office, please contact the Delta Dental provider records department for your state.

  • Routed: A claim that requires manual review prior to processing. You may be required to submit information for this claim to complete processing (Information Request).
  • Estimated: A pre-treatment estimate that has completed processing and can be submitted in for payment.
  • Paid: A claim that has completed processing and been paid.
  • Denied: A claim that has completed processing and has been denied and/or is not billable to the patient. Please check the processing policies on the claim in question for the reason the claim was denied.
A no pay processed claim is any claim that is a $0 cost to the business. This includes any claims that have been denied, declined or that have a $0 payment.
It is possible your browser's pop-up blocker is blocking this functionality. Ensure your browser's pop-up blocker is disabled. Click here to view a tutorial on disabling your pop-up blocker.
You will use the same link you currently use ( to access the new Toolkit.
No, your existing DOT username and password will continue to work with the new Toolkit.
The first time you log in, you will be prompted to create new security questions and/or confirm the name, phone number and email address for your account.
    • Delta Dental of Michigan
    • Delta Dental of Ohio
    • Delta Dental of Indiana
    • Delta Dental of North Carolina
    • Delta Dental of Arkansas
    • Delta Dental of Kentucky
    • Delta Dental of Nebraska
    • Delta Dental of New Mexico
    • Delta Dental of Minnesota (Individual ONLY)
    • Delta Dental of Tennessee
    • Delta Dental of Wisconsin (CMS ONLY)


Already registered?


Need to register?

Note: These links will direct to the existing Dental Office Toolkit until the official launch of the new Dental Office Toolkit.

Dental Office Toolkit Resources