Our Response to COVID-19 & Our Commitment to You

To reduce the risk of exposure and to ensure the health and safety of our employees, Delta Dental of Arkansas’ office buildings are closed through May 31, 2020.

This does not mean our work has stopped. Our employees continue working remotely and our Customer Service call centers are staffed and taking calls from our members, groups, and providers.

(800) 462-5410

7 a.m. – 7 p.m. CST, Monday - Friday

(844) 788-7627

7 a.m. – 5 p.m. CST, Monday - Friday

May 13, 2020 Update

Delta Dental of Arkansas provides nearly $18 million in COVID-19 Relief to business clients and dental providers in Arkansas

 

Delta Dental of Arkansas (Delta Dental) is providing financial assistance to its business clients and network dentists as Arkansans continue to feel the impact of COVID-19 on their businesses.

 

The Pandemic Relief Credit for Business Clients
The Pandemic Relief Credit gives a credit in the amount equal to 100 percent of the monthly premium billed to Delta Dental’s commercial business clients with dental and/or vision insurance. This premium “holiday” amounts to almost $15 million in credits to over 4,000 Arkansas business clients.

No action is required from Delta Dental clients. Fully insured and self-insured business customers will see the Pandemic Relief Credit on their July 2020 bill. The bill for July premiums will be $0. However, any outstanding premiums or adjustments for months prior to July or after billing cutoff will be applicable.

 

Re-Opening Readiness Grants for Dental Providers
In addition to the Pandemic Relief Credit, Delta Dental is also helping network dental practices by making $2.9 million in grants available to dental providers as their offices began re-opening May 11. These grants are designed to help dental practitioners offset additional expenses incurred as a result of the Phase I COVID-19 guidelines from the Arkansas Department of Health. These guidelines require increased use of Personal Protection Equipment (PPE) and additional cleaning and disinfecting of all dental treatment rooms.

Every active licensed dentist with a practice located in Arkansas who is part of a Delta Dental network can request a $2,500 grant. The dentist will need to assign the grant to a dental practice entity (by Tax I.D. number).

Dentists can begin applying immediately, and the application period will run from May 13 to June 1, 2020. Grant applications will be reviewed as received with checks being mailed to qualifying dentists soon thereafter.  Dentists should go to www.deltadentalar.com/reopening-readiness-grants for grant details and to begin their application.

 

Delta Dental’s corporate response to COVID-19

 


FAQs on COVID-19 related changes for group policies

 


Individual product members - Request a 60-day grace period on premium payments

 


COVID-19 financial support for member dentists

Coronavirus Response