A Day at Delta Dental: Stacy Jones, Sales Support Specialist
What is your role at Delta Dental of Arkansas?
Sales Support Specialist – New Group Setup
Why did you choose to come to Delta Dental?
I have two family members that worked here prior to my start with the company. They had nothing but good things to say! I love how giving this company is and I feel honored to be a part of it!
How has your role evolved at Delta Dental?
I started with Customer Service and quickly moved to our Research Department, working with Claims Appeals. From there, I moved to our Sales and Account Management department to work on the implementation of our new group sales.
What’s a typical day (or week) for you?
Chatting with brokers and group administrators, setting up new groups, working on any new projects my boss may have assigned me, with maybe a treat or two provided by Delta Dental.
What’s the most challenging project here at Delta Dental that you’ve worked on, and how did you succeed?
By far, it would have to be the 2015 CONVERSION! Basically I just put my head down and powered through! It was tough for sure, but all good things are!
What’s the most rewarding experience you’ve had working here so far?
When I received Employee of the Month in April, I heard from a great deal from the other employees. I received many “Well Deserved!” and “Thankful for everything you do!” compliments, along with some other very sweet notes that really made me feel like all of the hard work I do daily is noticed and appreciated. It really means a lot to let someone know when they are doing their job well! A kind word goes a long way!
If a song played when you walked into the office every day, what would it be?
“Don’t Worry, Be Happy” – I believe in staying focused at work and powering through to meet deadlines and keep everyone happy. I also believe in having a fun work environment and trying not to stress out too much! I have wonderful co-workers who help me take occasional “brain breaks!”
What is your favorite ice cream or dessert?
Do you play a musical instrument?
Nope, I wish!
What is your favorite all-time movie?
Who is the most famous person you have met?
If you could go anywhere in the world, where would you go?
What word describes you best?